FAQ’s
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Happy Days offers same-day delivery in eligible Long Island service areas. Check the delivery page for the current service area, minimums, fees, and ordering rules.
Happy Days is an open, licensed adult-use dispensary at 105 NY-109 in Farmingdale. Check the current menu and hours before visiting.
The Artist Tree official page promotes online ordering and in-store pickup, but it currently lists hours as “Coming soon.” Confirm the shop is operating before traveling for an order.
The Artist Tree official Farmingdale page does not publish an opening date. It currently says “Coming soon” for hours and invites visitors to sign up for updates.
No. Happy Days and The Artist Tree are independent businesses. This comparison is informational and does not imply an endorsement, partnership, or affiliation.
We are very sorry to hear about your defective product. We understand the frustration but with all the products and different brands that we carry, sometimes these issues may occur. The easiest way to get a solution is to call Happy Days and dial ext. 103# during the greeting to get in touch with our dispatchers. If no one answers, we maybe on the other line so please visit https://happydaysli.com/customer-support/ OR email: [email protected] and explain the situation, dispatch will resply and be able to coordinate a successful exchange via delivery.
We drive standard vehicles for our deliveries. The big happy days van you see on social media is used for our events and marketing team but NOT for delivery. We drive unmarked vehicles where no one can dictate it is a delivery. As for discreet, we do offer discreet delivery. We follow any specific delivery instructions and the product comes in a black simple bag that only says “Happy Days” on each side but nothing else. If that is too much for you, specify in the delivery notes section for us to complete the delivery discreetly and we will put the items in an unmarked brown or black paper bag for you, so no one can even tell at all what is being delivered. You still need to be home to show us ID and sign for the package regardless of which bag it comes in, but we do our best to be quiet, simple and fast so everyone can move on with their day no matter where it gets delivered.
www.aeropay.com/personal/support hours of operation are 7 days a week 9am-2am EST.
When there are any updates or changes done to your online banking account, this will trigger aeropay to kick you off the account. Reason being is the changes that got done to your account on your end doesn’t just translate over for fraud reasons and protection of the customer. To solve this issue, go to www.connect.pay.aero.inc/hi to re-add your bank account and go back to Happy Days and the order should go through without any issues.
Delinquent activity means either one of the following scenarios. Your last delivery order got declined when the bank went to pull the funds and we are owed that money, you will not be able to access delivery again until we get paid that through aeropay. The second reason is, if you are using an account underneath someone else’s name, you would need to document to aeropay your relationship with the person and they can unlock the account. To get a quick response go to this website to chat with Aeropay Live support team and let them know the issue www.aeropay.com/personal/support. Another option to fix this scenario is to please Email : [email protected] and put “Delinquent activity Happy Days” in the subject line. Contact the store and let us know also so we can attempt to expedite the process.
We store all concentrates under climate-monitored refrigeration to ensure optimal product quality and a best-in-class consumer experience. This prevents degradation that can occur when concentrates are stored at room temperature, preserving the potency, flavor, and terpene profiles of every product.
You can verify our license (OCM-CAURD-23-000035) directly through the New York State Office of Cannabis Management at cannabis.ny.gov. Our license is also displayed in-store at our Farmingdale location at 105 NY-109, Farmingdale, NY 11735.
Absolutely. We work within our community to provide assistance to charitable organizations in need of support. Our goal is simple: safer quality products for our community with an emphasis on getting the right products into the right hands while providing a positive community impact through the products we sell and through our philanthropic initiatives. We call it the recipe for Happiness.
A Certificate of Analysis is a lab report that shows the exact composition of a cannabis product including THC/CBD potency, terpene profiles, and test results for contaminants. Every product at Happy Days has a COA from a NYS-licensed laboratory. Visit our Education Hub to learn how to read a COA.
Legal cannabis products in New York are tested by independent, licensed laboratories for potency, contaminants (pesticides, heavy metals, mold, bacteria, mycotoxins), and residual solvents. Illicit market products have no such testing and may contain harmful substances, inaccurate potency labels, or synthetic compounds disguised as natural cannabis products.
Yes. Happy Days Dispensary holds NYS Cannabis License #OCM-CAURD-23-000035. We are a fully licensed and legal recreational cannabis dispensary operating under the regulations of the New York State Office of Cannabis Management. You can verify our license at cannabis.ny.gov.
Every product we sell undergoes rigorous safety testing by New York State Licensed Laboratories. Each batch is tested and tracked by Metrc (the NYS Track and Trace system) from the producer to our store and up to the point of sale. Our in-house Standard Operating Procedures exceed NYS requirements, and every product is stored in our climate-controlled vault to preserve freshness and integrity.
At Happy Days Dispensary we set out to accomplish a simple mission: to spread happiness throughout our community while promoting education, answering the robust questions, and helping to break the stigma that is still prevalent with cannabis. We source only the highest quality legal cannabis products from licensed and vetted brands and suppliers while having happy, helpful, and knowledgeable staff on hand to answer questions from our entire community.
Since our developers still have not been able to get our menu to communicate point redemptions to our point of sale terminals please leave your request for point redemptions in the delivery notes confirming what point redemption you would like to redeem. Let us know how many points you would like to redeem, and dispatch will update our points and price of delivery on their end. We will manually adjust your payment amount prior to capturing the funds and this will be reflected in the receipt stapled to the delivery bag.
Aeropay looks back within the last week or so when it comes to funds and looks at what is the available balance vs any pending transactions. Since Aeropay is a third-party company they oversee any payment approvals. In order to quickly get an accurate balance of the account, please go to www.connect.pay.aero.inc/hi , this link is where you will need to reconnect your bank account and then go back to the happy days site to replace the order. If the error is still happening we can email our inside rep at Aeropay to see if they can run a manual refresh of the account balance. Once they confirm how/when we can process your order, we can give you a call back and let you know. In order to submit this request to AeroPay we need First and Last name, phone number associated with order, and order total. ***(Justin will email over and call back the customer when he gets an answer).
Yes, Aeropay is safe, it is very similar to PayPal. It is a form of a pre-authorized digital payment bank to bank ACH. New York State regulations require that all delivery orders be pre-paid prior to us dispatching the order. Also, since cannabis is still federally illegal we are limited to certain bank to bank (ACH) transactions as card providers networks run on federal rails that strictly prohibit the purchase of any federally illegal goods. Trust us if we could accept other payment methods we would.
Someone over the age of 21 with a valid (non-expired) government issued photo ID must be present to accept your order. We need to see a physical copy and take a photo of the ID. Any digital copies will NOT be accepted, and we will not be able to complete delivery as we must comply with state regulations. A signature is also required to record that the delivery was received. These are NYS regulations that we need to comply with
Did you also receive an email and/or text confirmation from Happy Days with your order number? If not, we unfortunately do not have your order. Aeropay is a third-party payment provider similar to PayPal. Please note that there is a rare glitch where Aeropay loses connection to the order when new accounts are being set up for Aeropay. You will never be charged until we complete a delivery so you do not need to worry about submitting an order again. If we do see your preauthorization, we can input your order manually but only if payment authorization is seen in our portal. If not, you can re-place your order and you will only get charged for what gets delivered. Aeropay gets a pre-authorization, we complete the transaction after we deliver to you.
We offer free same day delivery to almost all of Long Island, from the border of Nassau and Queens out to the Hamptons. Our delivery slots work in 2 hour intervals starting at 10am every day. In order to place your order for the next available slot the order must be placed at least 45 minutes prior to a delivery window’s start time. So if you would like your order to arrive between 10am-12pm then it must be placed prior to 9:15am. You can also reserve a delivery window up to 3 days in advance. If you would like a call prior to delivery or would like to request a certain time within a window please leave your request in the notes section at checkout and we will do our best to accommodate reasonable requests.
You can place an order by visiting our live menu on our website or App. Fill your cart and go to checkout. Once at the checkout screen select delivery and Aeropay as the payment option. Fill in all of your information and make sure you select your address from the drop down where you enter your street address (google maps will try to guess your address as you are filling it out). Then select your date and time slot for delivery. Once it’s all filled out and you’ve uploaded your ID verification click “checkout”. A pop up from Aeropay will open so you can submit payment. Once completed you will receive two email confirmations. One from Aeropay and one from Happy Days. The Happy Days email confirmation will be the main one to determine if your order has gone through to our side. If there is no email or text confirmation from Happy Days you can attempt to re-place the order or give us a call so we can investigate it.
All THC starts off as THCa in the plant itself. So cannabis in its natural flower form (both marijuana and hemp) will have its THC represented as THCa. All THC starts off in Acidic (“a”) form and converts to Delta 9 THC when exposed to heat. While there are a lot of companies and bad actors looking to exploit a loophole in the farm bill the reality is that what you are receiving from these online companies is just hemp with inflated or falsified lab tests. Everything we sell here unless it is marked as CBD or Hemp is Marijuana, is tested by NYS licensed labs, and tracked throughout the process all the way to our store. So no smoke and mirrors here, just Happiness.
While Delta 8 and Delta 9 are both decarboxylated (active) versions of THC Delta 8 is often synthesized from CBD and hemp by utilizing volatile organic compounds and solvents. There is research that increased use of Delta 8 and their risk of containing these dangerous residual solvents could lead to psychosis and other potentially harmful conditions.
You should always avoid leaving vapes in extreme temperatures. This includes vehicles and outdoor environments as these extreme temperatures can damage, degrade, clog or even break your device. We also recommend storing your devices upright whenever possible.
Although we are happy to spread education and answer any questions that you may have NO, we can not give medical advice. We are restricted by NYS regulations to do so. If you are concerned about using cannabis or are seeking medical advice please consult with your physician.
Rosin is a solventless cannabis extract made by applying heat and pressure to cannabis. Companies will often make bubble hash using ice, water, and an agitator and then press the Rosin oil out of the hash although some companies will still press flower directly.
Resin is made by extracting cannabinoids and trichomes from the plant utilizing a Hydrocarbon gas (typically butane, propane, or a combination). The final result is a potent mixture of THC, minor cannabinoids and terpenes that are typically mostly preserved during this process.
Distillate is a highly refined cannabis oil that has been extracted (typically using ethanol or Co2) and distilled. Typically almost everything except THC and some other small levels of minor cannabinoids is stripped out of the extract during this process.
Infused cannabis products have been combined with various concentrated forms of extracts such as diamonds, kief, hash, rosin or resin.
Non-Infused is just strictly the plant itself in various forms.
While we would love to accept credit cards and digital payments since cannabis is still federally illegal we cannot accept them.
A Licensee awarded a Micro License from the State of New York. These companies have a cap on the amount of cannabis that they can grow leading to a small batch operation. These companies also tend to run out of specific products or strains faster and more frequently..
Outdoor cannabis is grown in all natural sunlight. Typically this can lead to a more robust cannabinoid profile and a cleaner smoke.
Indoor is grown in a controlled environment with specialized lighting and typically potted soil or other growing medium. This provides more control creating an optimal environment and schedule for the plant’s growth lifecycle.
A higher THC level does not always mean a stronger or more effective product. There are a lot of other factors that correlate to a product’s strength or effectiveness such as terpene retention, total active cannabinoids (minor cannabinoids), the strain itself, and how it will affect you as an individual since we all metabolize cannabinoids differently. We recommend trying a higher THC strain and a lower THC strain to truly gauge how cannabis affects you as an individual.
Please email us with your name, phone number, and a screen shot of the error or issue (if applicable). While we work hard to ensure everything always goes right when it doesn’t, you can rest assured that we want to hear about it and get it resolved for you and potentially anyone else who may also be experiencing the same issues. The information you provide us is appreciated so we can correct any potential issues as quickly as possible.
Yes our store is pet friendly. All pets must be leashed and secured when entering the store. Happy Days reserves the right to refuse entry to any pet who is not friendly or may otherwise potentially cause a hazard.
From our homepage navigate to the Careers tab to fill out an application. Once an application is received and reviewed by HR they will reach out to you to schedule an interview.
You should send an email with your information and catalog to [email protected].
If you are having an issue with a product please bring it back to the store so that we can troubleshoot it and exchange it if it’s found to be defective. You can also call the store or email us with questions at [email protected] so that we can provide troubleshooting steps for the specific product or schedule an exchange via delivery.
Loyalty points and rewards can be viewed in the app or when logged in to our website. You can also ask a budtender when checking out if you have any points available.
Sativa– stimulant, Happy, giggle, creative, energizing
Indica – sedative, Relaxed, sleep
Hybrid– hybrid is a balance between the two – Could lean more sativa or indica as well
The easiest way to see what we have in stock is check our website or app. If a product shows up on the menu then we have it in-stock. You also can place an order on the menu to reserve the product(s).
You can log into your account on the app or website to view recent orders. Your order history can also be looked up in-store at the register.
You can order on-line for Free in-store pickup or delivery. You can also visit to order in-store.
You must be 21+ and pursuant to NYS Regulations you need to show a valid (non-expired) government issued photo ID for entry.
Yes, while cannabis is still considered illegal on the federal level cannabis is legal in New York for recreational use by those who are 21 and over.
