FAQ’s
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While we wish everything was perfect in cannabis it still has its shortfalls on the developer and software side. While we are actively working on the solution, please leave your request for redemptions/discounts in the “Notes” section of the checkout page confirming what discount or redemption you would like to utilize. Our dispatch team will then update your order and payment amount prior to delivery.
Aeropay looks back within the last 3 days when it comes to funds verification and looks at what is the available balance vs any pending transactions. Since Aeropay is a third-party company they oversee any payment approvals. We can email our inside rep at Aeropay to see if they can run a manual refresh of the account balance. Once they confirm how/when we can process your order, we can give you a call back and let you know. In order to submit this request to AeroPay we need First and Last name, phone number associated with order, and order total so please have this ready when calling us or provide it in the contact us form or email.
Yes, Aeropay is safe, it is very similar to PayPal. It is a form of a pre-authorized digital payment bank to bank ACH. New York State regulations require that all delivery orders be pre-paid prior to us dispatching an order. Also, since cannabis is still federally illegal we are limited to certain bank to bank (ACH) transactions as card providers networks run on federal rails that strictly prohibit the purchase of any federally illegal goods. Trust us if we could accept other payment methods we would.
Someone over the age of 21 with a valid (non-expired) government issued photo ID must be present to accept your order. We need to see a physical copy and take a photo of the ID. Any digital copies will NOT be accepted, and we will not be able to complete delivery as we must comply with state regulations. Also, a signature is needed to record that the delivery was received by you.
We may not have received your order. Aeropay is a third-party payment provider similar to PayPal. You will never be charged until we complete a delivery so you do not need to worry about submitting an order again or calling us at 516-888-1505 x 3# or by emailing us at [email protected].
We offer free same day delivery to essentially all of Long Island, from the border of Nassau and Queens out to the Hamptons. Our delivery slots work in 2 hour intervals starting at 10am every day. In order to place your order for the next available slot the order must be placed at least 30 minutes prior to a delivery window’s start time. So if you would like your order to arrive between 10am-12pm then it must be placed prior to 9:30am. You can also order for a delivery window up to 3 days in advance. If you would like a call prior to delivery or would like to request a certain time within a window please leave your request in the notes and we will do our best to accommodate reasonable requests.
Delivery orders can easily be placed from our website. Fill your cart and go to checkout. Once at the checkout screen select delivery and Aeropay as the payment option. Fill in all of your information and make sure you select your address from the drop down where you enter your street address (google maps will try to guess your address as you are filling it out). Then select your desired date and time slot for delivery. Once it’s all filled out and you’ve uploaded your ID verification click “checkout”. A pop up from Aeropay will open so you can submit payment. Once completed you will get 2 email confirmations. One from Aeropay and one from Happy Days.
All THC starts off as THCa in the plant itself. So cannabis in its natural flower form (both marijuana and hemp) will have its THC represented as THCa. All THC starts off in Acidic (“a”) form and converts to Delta 9 THC when exposed to heat. While there are a lot of companies and bad actors looking to exploit a loophole in the farm bill the reality is that what you are receiving from these online companies is just hemp with inflated or falsified lab tests. Everything we sell here unless it is marked as CBD or Hemp is Marijuana, is tested by NYS licensed labs, and tracked throughout the process all the way to our store. So no smoke and mirrors here, just Happiness.
While Delta 8 and Delta 9 are both decarboxylated (active) versions of THC Delta 8 is often synthesized from CBD and hemp by utilizing volatile organic compounds and solvents. There is research that increased use of Delta 8 and their risk of containing these dangerous residual solvents could lead to psychosis and other potentially harmful conditions.
You should always avoid leaving vapes in extreme temperatures. This includes vehicles and outdoor environments as these extreme temperatures can damage, degrade, clog or even break your device. We also recommend storing your devices upright whenever possible.
Although we are happy to spread education and answer any questions that you may have NO, we can not give medical advice. We are restricted by NYS regulations to do so. If you are concerned about using cannabis or are seeking medical advice please consult with your physician.
Rosin is a solventless cannabis extract made by applying heat and pressure to cannabis. Companies will often make bubble hash using ice, water, and an agitator and then press the Rosin oil out of the hash although some companies will still press flower directly.
Resin is made by extracting cannabinoids and trichomes from the plant utilizing a Hydrocarbon gas (typically butane, propane, or a combination). The final result is a potent mixture of THC, minor cannabinoids and terpenes that are typically mostly preserved during this process.
Distillate is a highly refined cannabis oil that has been extracted (typically using ethanol or Co2) and distilled. Typically almost everything except THC and some other small levels of minor cannabinoids is stripped out of the extract during this process.
Infused cannabis products have been combined with various concentrated forms of extracts such as diamonds, kief, hash, rosin or resin.
Non-Infused is just strictly the plant itself in various forms.
While we would love to accept credit cards and digital payments since cannabis is still federally illegal we cannot accept them.
A Licensee awarded a Micro License from the State of New York. These companies have a cap on the amount of cannabis that they can grow leading to a small batch operation. These companies also tend to run out of specific products or strains faster and more frequently..
Outdoor cannabis is grown in all natural sunlight. Typically this can lead to a more robust cannabinoid profile and a cleaner smoke.
Indoor is grown in a controlled environment with specialized lighting and typically potted soil or other growing medium. This provides more control creating an optimal environment and schedule for the plant’s growth lifecycle.
A higher THC level does not always mean a stronger or more effective product. There are a lot of other factors that correlate to a product’s strength or effectiveness such as terpene retention, total active cannabinoids (minor cannabinoids), the strain itself, and how it will affect you as an individual since we all metabolize cannabinoids differently. We recommend trying a higher THC strain and a lower THC strain to truly gauge how cannabis affects you as an individual.
Please email us with your name, phone number, and a screen shot of the error or issue (if applicable). While we work hard to ensure everything always goes right when it doesn’t, you can rest assured that we want to hear about it and get it resolved for you and potentially anyone else who may also be experiencing the same issues. The information you provide us is appreciated so we can correct any potential issues as quickly as possible.
Yes our store is pet friendly. All pets must be leashed and secured when entering the store. Happy Days reserves the right to refuse entry to any pet who is not friendly or may otherwise potentially cause a hazard.
From our homepage navigate to the Careers tab to fill out an application. Once an application is received and reviewed by HR they will reach out to you to schedule an interview.
You should send an email with your information and catalog to [email protected].
If you are having an issue with a product please bring it back to the store so that we can troubleshoot it and exchange it if it’s found to be defective. You can also call the store or email us with questions at [email protected] so that we can provide troubleshooting steps for the specific product or schedule an exchange via delivery.
Loyalty points and rewards can be viewed in the app or when logged in to our website. You can also ask a budtender when checking out if you have any points available.
Sativa– stimulant, Happy, giggle, creative, energizing
Indica – sedative, Relaxed, sleep
Hybrid– hybrid is a balance between the two – Could lean more sativa or indica as well
The easiest way to see what we have in stock is check our website or app. If a product shows up on the menu then we have it in-stock. You also can place an order on the menu to reserve the product(s).
You can log into your account on the app or website to view recent orders. Your order history can also be looked up in-store at the register.
You can order on-line for Free in-store pickup or delivery. You can also visit to order in-store.
You must be 21+ and pursuant to NYS Regulations you need to show a valid (non-expired) government issued photo ID for entry.
Yes, while cannabis is still considered illegal on the federal level cannabis is legal in New York for recreational use by those who are 21 and over.
