Frequently Asked Questions2024-08-20T00:15:53+00:00

FAQ’s

Is Cannabis Legal in New York?2025-03-17T16:45:18+00:00

Yes, cannabis is legal in New York for both medical and recreational (adult-use) purposes.

I have been making purchases all year. Can these purchases be applied to my Happy Club membership?2024-10-29T17:01:45+00:00

Beginning November 1, 2024, you will have 365 days to redeem any previously earned rewards points. Any points earned after November 1, 2024 will expire after 365 days. 

Other special rewards, such as additional discounts, do have expirations that are clearly noted in the wallet.

How do I redeem rewards?2024-10-29T17:01:24+00:00

When you reach one of the reward levels you can redeem your rewards with your budtender during checkout. Once you reach the register, simply let your budtender know you have rewards you’d like to use.

Do my rewards expire?2024-10-29T17:01:10+00:00

Beginning November 1, 2024, you will have 365 days to redeem any previously earned rewards points. Any points earned after November 1, 2024 will expire after 365 days. 

Other special rewards, such as additional discounts, do have expirations that are clearly noted in the wallet.

Can I use my rewards on delivery?2024-10-29T17:00:47+00:00

If you would like to redeem a specific reward on delivery, you MUST notify the Happy Days team in the NOTES section of your order, which can be found on the checkout screen. You will see your reward reflected on your receipt.

How do I see my available rewards?2024-10-29T17:00:31+00:00

We make it easy for you to always know your rewards balance with our wallet app! We also drop in special discounts every now and then, and for special occasions (like your birthday!) so the app will help you save money. Plus you can shop from the app, see your purchase history and member communications, and update your profile information & communication preferences. You can visit your wallet HERE and set up your account today!

If you don’t have your account set up, you can always ask your budtender about your available rewards when you’re in the store.

How do I redeem rewards?2024-10-29T17:00:13+00:00

When you reach one of the reward levels you can redeem your rewards with your budtender during checkout. Once you reach the register, simply let your budtender know you have rewards you’d like to use.

If you would like to redeem a specific reward on delivery, you MUST notify the Happy Days team in the NOTES section of your order, which can be found on the checkout screen. You will see your reward reflected on your receipt.

How are rewards earned?2024-10-29T16:59:51+00:00

You’ll earn one smile (aka point) for every dollar you spend at Happy Days. (Not inclusive of sales tax.) Rewards can be redeemed in the increments specified on this page.

Can anyone join the rewards program?2024-10-29T16:59:36+00:00

Yes! Whether you’re a local or visiting from another state or country, anyone can join The Happy Club!

What are the benefits of joining the loyalty program?2024-10-29T16:58:56+00:00
Points on every purchase. $1 = 1 smile
50 bonus smiles with your 2nd purchase
A very happy Birthday Gift from us to you
Double happiness days – days, hours, who?
Exclusive event invites & specials
50 smiles to refer a friend (*after friend’s purchase)
Exclusive tiered rewards with no redemptions required.
How do I join the loyalty program?2024-10-29T16:58:28+00:00

It’s easy. Simply complete the form here: Happy Club Signup

Do you take all forms of payment including credit cards?2025-03-17T16:48:33+00:00

We only take cash or debit cards

Do I need a Medical Card to enter or purchase?2025-03-17T16:48:27+00:00

You do not need a medical card. We are a NYS licensed recreational adult-use dispensary. Otherwise open to the public with a valid ID showing they are over 21